Shipping
FREE Shipping on all orders over $100. All items are shipped via Australia Post Registered Express Post, enabling all items to be tracked using consignment numbers.
Shipping time is approximately 2-7 days but depending on location. Rural areas may experience longer wait times.
All items will be shipped within 1 business day of purchase with possible delays for purchases made on weekends and during holiday periods although items are usually sent on the same day of purchase or the day after.
Once item is shipped, you will be supplied with a consignment number for tracking purposes.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund as soon as the goods are delivered. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Pecar Optics Australia pride ourselves on our customer service and are committed to ensure your absolute satisfaction. Built for purpose, we have 100% confidence with our products in the field that we offer a 10 Year Warranty on all optics.
Warranty Terms and Conditions:
The Pecar Optics limited 10 year warranty constitutes any product that is found to have defects in materials or workmanship. In the event of this happening we will repair, or if repair is not possible, replace the product. Warranty is given solely to the original owner and is not transferable. Original proof of purchase is required for all warranty claims. This warranty does not apply if the product has been or has deemed to have been modified, misused or has been damaged by accident, abuse or misapplication and is void if scope is damaged resulting from unauthorised repair or alteration.
If product is to be replaced under warranty, replacement item will be supplied at equal or lesser value.
For all warranty claims, please Contact Us with your order number and details about the fault and we will provide details on how to proceed with the claim.